a very charming location, but unfortunately, my stay was downplayed by the lack of cleanliness, dusty top shelves, and unhelpful staff. i mean, where's the hot water? i almost gave a glowing review, but then i remembered how i was expected to be grateful. an upgrade woudl ve been nice. just saying.

I had a good time at Lakeside Premium Hotel. Amazing location near all the cool spots like Fountain Square and Dong Xuan Market. The staff helped with a kettle after mine didn't work. Just a heads up, the lake view isn't really a thing, which was a bummer.

the staff arranged a joyful trip to Ninh Binh for me. no shaver provided in room.

We had a wonderful time in Hanoi, using this hotel as our base. The proximity allowed us easy access to the Thang Long Water Puppet Theatre, which the kids loved! Plus, the staff made everything easier for our family of four.

My kids wished for a bit more variety in their breakfast options.

The Lakeside Premium Hotel & Travel offered excellent service throughout my stay. The check-in process was quick and efficient, ensuring that I could settle in and get to work immediately. The location was a significant advantage, with various dining options within walking distance, making it convenient for meals after a busy day. Additionally, the room had a powerful shower, which was a welcome refresh after long hours of meetings.

There were no dining options available within the hotel.

I thoroughly enjoyed my stay at Lakeside Premium Hotel & Travel. The location was unbeatable, just a short stroll from the bustling Old Quarter and Hoan Kiem Lake. The staff, especially Ms. Moon and Mr Thinh, were exceptionally helpful, assisting with my travel plans and making me feel at home. My room on the top floor had a lovely terrace, perfectly catching the morning sun, and the shower had fantastic pressure, which felt amazing after a day of exploring.

No breakfast provided.

Ideal stay for families

The staff was really helpful, they allowed us to leave our luggage when we took a trip, very convenient,, and the location was just perfect! Lots of places to eat and shop, right in the center. The family room was efficient, felt cozy with its balcony, really nice touch.

Wasn't exactly a budget option,, but you get what you pay for.

Check-in was a breeze thanks to the helpful reception staff who were attentive throughout the stay. The location is ideal, with popular dining spots just a short walk away. The shower was powerful, providing a great way to refresh after exploring nearby attractions. Although the food options lacked variety, the delicious tapas made up for it, adding a touch of culinary delight.

Had an awesome time here with friends! We used this place as our base to check out the Thang Long Water Puppet Theatre and the Hanoi Opera House. Super convenient location with lots of restaurants nearby. The staff was super accommodating, always willing to help us with any questions or bookings we needed.

One minor thing was that the hot water in the shower could have been a bit hotter, but it didn’t ruin our stay.

a delightful stay with a strong shower and kind staff who make you feel at home

Perfect blend of charm and service. Excellent staff supported my trip, ensuring everything ran smoothly. Strong shower and cozy room with a lovely balcony made my stay unforgettable.